The back-office that never clocks out —
built for heating & cooling.
HVAC operators juggle hundreds of units, seasonal call surges, EPA refrigerant logs, and maintenance agreements that quietly expire. FieldTracer wraps an AI Harness around your whole operation so your team runs every call, every PM, and every invoice — without needing a training manual. Harness your operation.
Your busiest day is exactly when the cracks show.
A 90-degree heat wave hits and call volume triples. Your dispatcher is on hold, your whiteboard is out of date, and a customer with an active maintenance agreement hasn't been touched since February. FieldTracer closes those gaps before the phone rings.
Seasonal surges break manual dispatch
When call volume jumps 4x overnight, a whiteboard and a group text don't cut it. FieldTracer queues every incoming job, matches it to the nearest certified tech, and keeps your dispatcher out of the weeds — even at peak.
Wrong tech, wrong truck, wasted trip
Sending a residential tech to a 480 V rooftop unit — or someone without Universal 608 cert to a large-charge system — costs you the call. FieldTracer surfaces the unit's system type, voltage, refrigerant, and EPA cert requirement right at dispatch time.
Maintenance customers fall through the cracks
PM agreements are your steadiest revenue — and the first thing that slips when things get busy. FieldTracer tracks every unit's next service due date and fires the dispatch automatically. No one falls off the list.
Every unit, every visit, every dollar —
accounted for automatically.
FieldTracer doesn't ask you to change how you work. It wraps an AI layer around the job so your team runs it the way you'd tell a dispatcher — the system handles the rest.
Build your equipment catalog
Every unit gets a record: system type (split, RTU, mini-split, geothermal), make, model, serial, tonnage, SEER rating, install date, warranty expiry, and physical zone on-site. Your techs stop guessing what's on the roof before they drive there.
Attach a service agreement & let Routines run PMs
Link each unit to its maintenance contract. FieldTracer calculates next service due from the filter change interval and last visit date, then queues the PM dispatch automatically — no phone call, no calendar reminder, no missed agreement.
Dispatch the right tech with full context
The job card carries the unit's supply voltage, rated amperage draw, refrigerant type, EPA 608 cert requirement, duct system, and any open parts-on-order flag. Your tech knows what to bring before they leave the shop.
Log compliance in the field, bill on the way out
Refrigerant charged, refrigerant recovered, leak check result — logged per visit against the unit record, ready for EPA Section 608 audit. When the job closes, the invoice goes out. No clipboard, no re-entry, no lag.
Data points your techs already know —
finally in one place.
EPA 608 logs that write themselves
Every service visit records refrigerant charged (oz), recovered (oz), and leak check result against the unit. Frequent top-ups on the same system surface automatically — so you catch the leak before EPA does. Technician cert type is matched to the system at dispatch.
Know what you're walking into
Static pressure reading, amperage draw baseline, SEER rating, duct system type — all stored per unit. When static hits 0.82 in. WC on a commercial AHU, the system flags it. When an R-22 unit hits 16 years, the replacement conversation starts before the customer asks.
Nothing lives in someone's head
Parts on order? Flagged. Warranty expiring next quarter? On the list. Open leak repair with a mandatory EPA repair timeline? Tracked until it's closed. Every unit carries its full history — and your team sees it without digging through email.
The dispatcher that never sleeps
FieldTracer's AI layer means your newest office hire runs the same workflows as your most experienced dispatcher. They just tell it what they need — the way they'd tell a coworker — and the Harness handles routing, scheduling, compliance flags, and billing behind the scenes.
Show us your routes.
We'll show you the Harness.
Bring your equipment list, your PM agreement headaches, and your busiest dispatch day. We'll walk through exactly how FieldTracer handles your operation — live, on your data, no slides.